RealHelp Terms & Conditions
These terms and conditions outline the rules and regulations for the use of RealHELP's website. RealHELP is located at: Level 2, 215 - 219 George Street, Liverpool NSW 2170, Australia.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use RealHELP's website, if you do not accept all of the terms and conditions stated on this page.The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, RealHELP and/or it’s licensors own the intellectual property rights for all material on RealHELP. All intellectual property rights are reserved. You may view and/or print pages from for your own personal use subject to restrictions set in these terms and conditions. You must not: Republish material from Sell, rent or sub-license material from Reproduce, duplicate or copy material from Redistribute content from RealHELP (unlesscontent is specifically made for redistribution).
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your privacy is critically important to us.
RealHELP is located at: Level 2, 215 - 219 George Street, Liverpool, NSW 2170, Australia.
Contact Number: 1300 479 717
- Website Visitors
Like most website operators, RealHELP collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RealHELP’s purpose in collecting non-personally identifying information is to better understand how RealHELP’s visitors use its website. From time to time, RealHELP may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
RealHELP also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. RealHELP only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
- Gathering of Personally-Identifying Information
Certain visitors to RealHELP’s websites choose to interact with RealHELP in ways that require RealHELP to gather personally-identifying information. The amount and type of information that RealHELPgathersdepends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- Links To External Sites
Wehavenocontrolover, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
- uses Google AdWords for remarketing
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
- Protection of Certain Personally-Identifying Information
RealHELP discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RealHELP’s behalf or to provide services available at RealHELP’s website, and (ii) that have agreed not to disclose it to others. Some of those employees,contractorsand affiliated organizations may be located outside of your home country; by using RealHELP’s website, you consent to the transfer of such information to them. RealHELP will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, RealHELP discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when RealHELP believes in good faith that disclosure is reasonably necessary to protect the property or rights of RealHELP, third parties or the public at large.
If you are a registered user of and have supplied your email address, RealHELP may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with RealHELP and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RealHELP takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
- Aggregated Statistics
RealHELP may collect statistics about the behavior of visitors to its website. RealHELP may display this information publicly or provide it to others. However, RealHELP does not disclose your personally-identifying information.
- Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
To enrich and perfect your online experience, RealHELP uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with RealHELP – by purchasing RealHELP's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, RealHELP collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with RealHELP. RealHELP does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
- Business Transfers
If RealHELP, or substantially all of its assets, were acquired, or in the unlikely event that RealHELP goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RealHELP may continue to use your personal information as set forth in this policy.
Complaints Handling Procedures:
Any complaints regarding the service or our employees, contractors or directors, please email us on firstname.lastname@example.org. We take every complaint seriously and try to resolve promptly. If there is a complaint about any monetary issues, please email to . All monetary transaction complaints will be handled by the principal promptly. We always give feedback to your complaints and try to resolve the matter asap.
Trust Account: We reconcile the trust account every month. We follow strict guidelines for maintaining the trust account.