COVID-19 SAFETY MEASUREMENTS
COVID-19 has brought new limits on real estate activities. At RealHelp, we have implemented strict new policies for all our open homes and auction, to ensure we can continue providing the best service to our buyers and vendors.
The state government has announced strict key health guidelines which RealHelp
will be following which include:
Ensure physical distancing of greater than
1.5m is maintained
Promote good hygiene on premises and at
auctions including hand sanitiser
·
Use digital platforms where possible to
discourage physical contact
·
Keep detailed contact records of people
attending open homes and auctions
·
Ensure people with any symptoms of illness
do not attend a property manage the number of people entering small spaces
·
Consider extended times for open house
viewings and inspections
·
Use outdoor venues for auctions wherever
possible
·
If auctions are held indoors, use large
venues where physical distancing between household groups of one person per
four square metres is possible.
RealHelp Hygiene Policy
Our response to COVID-19
As social distancing becomes the new normal,
we’re proud to say that at RealHelp, we’ve focused on creating a digital world
of operations for our remote agent workforce since day one. We have alternative
measures in place so ensure that no matter the level of restrictions in your
area, we can continue to help our vendors get their properties sold, and give
our buyers the confidence to continue to purchase during this crisis, with many
of the new changes having little impact on our day-to-day operations.
Selling during COVID-19
We now offer our vendors the option to carry
out virtual open home tours for interested buyers
The health and safety of
our agents and our clients is of utmost importance to us. This is a constantly
evolving event, as such we will keep revising our processes and add in new
provisions and procedures. As a company we have always been agile and worked to
change around the needs of buyers and sellers.
Here are just some of the
ways RealHelp will continue to operate in order to provide industry-leading
service to our buyers and vendors during this crisis:
·
Remote property appraisals: Our agents are able to remotely ascertain
the price range of the property by utilising video conferencing, detailed
knowledge of the area and metric combining technology
·
Virtual meetings: Buyers and sellers have the option to meet
with agents digitally through a video call
· Virtual open homes: This allows buyers to 'walk through the property’ without having to leave their house, maximising the number of buyers looking at a property whilst limiting in person inspections to only the serious buyers.
Covid-19 Safety Plan